Level 3 Team Leader / Supervisor Apprenticeships

Subject Area: Course code: Course Type:
Administration AD021E05/20/1 Apprenticeship

Course Information

This apprenticeship is designed for a team leader/supervisor, with operational or project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. The apprenticeship is designed to help you improve your effectiveness in managing key responsibilities including supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.


Course Content
  • You will be required to undertake and have an understanding of a number of different core skills, knowledge and behaviours in order to complete this apprenticeship. These include:

    Team management principles - including team dynamics, motivation and managing resources and workloads
    Leadership techniques - including coaching, decision making, role modelling and managing change
    Performance management - including absence management, conducting appraisals, setting goals and objectives
    Relationship management - including negotiation and networking skills and customer and stakeholder management
    Communications - including active listening, chairing meetings, presentation and digital, verbal and written communication skills
    Human resources (HR) and legal requirements - including equality, diversity and inclusion
    Operational and project management - including planning and prioritisation, collecting, analysing and using data and risk management
    Financial management - including controlling budgets, delivering value for money and governance and compliance

    If you do not already hold level 2 functional skills in maths and English (GCSE grade 4 or C), you will need to achieve this level prior to taking the End Point Assessment.

    On completion, you may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support your professional career development and progression.
Entry Requirements
  • The entry requirement for this apprenticeship will be decided by each employer, typically this may be five GCSEs at Grade C or higher.
    Entry is subject to a successful interview and you will undertake an initial assessment in maths and English regardless of previous qualifications.
    You must be working under a suitable and relevant contract of employment for a minimum of 30 hours a week.
Next Steps
  • You will have the opportunity to progress on to a higher level apprenticeship standard or to continue working within the industry.
Career Opportunities
  • Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

Dates & Fees

Dates & Times
Start date: End date: Start time: End time:
Throughout the Year Dependant on apprenticeship
Mode of attendance
Day of the week Number of sessions
Dependant on apprenticeship Dependant on apprenticeship
Course Fees

There are no course fees for eligible students. Students will also earn a full-time wage while they are working for their apprenticeship employer.

Materials Required

You will need access to a PC/laptop to develop your e-portfolio.

What's next?

Is this course for you? Go ahead and book online now. If you'd like more information we are happy to answer any questions.